職責描述:?Coordinate service delivery schedules and resources to ensure timely and efficient operations.?Act as a primary point of contact for clients, addressing inquiries and resolving service-related issues.?Manage case files, documentation, and follow-up ****s to maintain compliance with organizational standards.?Collaborate with internal teams (e.g., technical, sales, logistics) to align service execution with client needs.?Monitor inventory and facilitate spare parts sales coordination for equipment maintenance.?Generate reports on service metrics, including response times, client satisf****, and resource utilization.任職要求:?Experience: 2+ years in customer service, technical coordination, or related fields.?Skills:Strong communication and interpersonal abilities for client and team inter****s.Proficiency in CRM software, Microsoft Office Suite, and data management tools.Problem-solving skills to manage complex service scenarios.?Attributes: Detail-oriented, adaptable to fast-paced environments, and capable of multitasking.?Education:High school diploma required bachelor’s degree in business administration, engineering, or a related field preferred.?Certifications (Optional):Relevant certifications in project management or service coordination (e.g., ITIL, PMP) are advantageousBruker is an equal-opportunity employer. We ****uate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

布魯克（納斯達克股票代碼：BRKR）是一家擁有50多年歷史的全球性企業(yè)，我們研發(fā)制造的科學分析儀器能夠幫助在生命科學、制藥、生物技術(shù)、醫(yī)療與分子診斷研究、應(yīng)用市場、納米科技以及材料化學分析領(lǐng)域的企業(yè)與科學家們快速解決他們面臨的多種多樣的探索與應(yīng)用的問題。我們提供的技術(shù)平臺包括核磁技術(shù)、質(zhì)譜技術(shù)、氣相色譜技術(shù)、X射線技術(shù)、發(fā)射光譜、原子力顯微鏡、光學測量技術(shù)、熒光顯微鏡以及紅外與拉曼分子光譜技術(shù)。我們的儀器系統(tǒng)在化學、生物、放射學、核設(shè)備與爆炸物探測領(lǐng)域有廣泛的應(yīng)用。布魯克全球旗下由布魯克Biospin、布魯克CALID、布魯克Nano三個業(yè)務(wù)集團以及布魯克Energy & Supercon Technology業(yè)務(wù)部門構(gòu)成。目前，布魯克公司在全球范圍內(nèi)的30多個國家擁有70多家分公司與辦事處，超過6500名全球員工在為布魯克的持續(xù)發(fā)展貢獻力量。2014年布魯克的全球銷售額達18億美元。布魯克進入中國市場已有40多年的時間，作為全球增長也是潛力的市場之一，中國市場一直受到總部的高度重視，近幾年對中國的投資規(guī)模和支持力度也在不斷增加。布魯克中國的總部設(shè)立于北京，并在上海和廣州設(shè)有分公司。同時北京和上海均設(shè)立了儀器應(yīng)用培訓實驗室和售后服務(wù)中心。目前布魯克中國擁有270名員工，2014年銷售收入1.12億美元。全球網(wǎng)址：