We are seeking a highly skilled Technical Solutions Engineer with expertise in cloud native technologies, DevOps practices, Kubernetes, and container platform technology to join our team. As a Technical Solutions Engineer, you will be responsible for providing technical guidance, support, and solutions to our customers in the cloud native and container platform area. You will also work closely with our internal teams to develop and implement solutions to improve our offerings and ensure customer satisf****.Key Responsibilities:Provide technical support to customers in the cloud native, DevOps, Kubernetes, and container platform area, including troubleshooting and resolving technical issuesDevelop and implement technical solutions to improve our cloud native, DevOps, Kubernetes, and container platform offeringsCollaborate with our sales and engineering teams to provide technical guidance to customers during the pre-sales processWork with our product team to ensure that our cloud native, DevOps, Kubernetes, and container platform solutions meet the needs of our customersCreate technical documentation, including user guides and technical whitepapersStay up-to-date with the latest developments in cloud native, DevOps, Kubernetes, and container platform technology and provide recommendations for improvements to our offeringsQualifications:Bachelor's degree in Computer Science, Computer Engineering, or related field2+ years of experience in technical solutions engineering or a related fieldStrong understanding of cloud native technologies, DevOps practices, Kubernetes, and container platform technologyDemonstrated experience in troubleshooting and resolving technical issuesExperience working with customers in a technical support or customer success roleExcellent communication skills, including the ability to communicate technical information to both technical and non-technical audiencesAbility to work independently and collaboratively in a team environmentStrong problem-solving and analytical skillsIf you meet the above qualifications and are passionate about cloud native technologies, DevOps practices, Kubernetes, and container platform technology, we encourage you to apply for this exciting opportunity to join our team as a Technical Solutions Engineer in the cloud native, DevOps, Kubernetes, and container platform area

靈雀云Alauda成立于2014年，由原微軟Azure云平臺的核心創始團隊創立。作為容器服務和企業級PaaS領域的領軍企業，靈雀云的技術團隊擁有全球領先、超大規模企業級云平臺的開發、運維和管理經驗，并在西雅圖和北京都設有研發中心。2017年11月，靈雀云獲得由騰訊云戰略領投，高榕資本、寬帶資本跟投的超億元人民幣B輪融資。作為在國內容器PaaS領域首家拿到B輪融資、且迄今為止估值最高、融資額最大的 IT服務企業，靈雀云已經奠定了在該領域的領導者地位。靈雀云的核心使命，是通過革命性技術，幫助企業客戶在數字化轉型的過程當中不斷獲得持續創新的核心能力。靈雀云于2017年面向企業級市場推出了支持私有部署的容器PaaS平臺Alauda EE企業專享版，它是基于容器技術，以DevOps為理念，面向微服務應用的新一代企業級PaaS平臺。目前Alauda EE已擁有金融、運營商、制造、能源、航空、汽車等領域的諸多五百強企業客戶，幫助他們實現基礎設施云化、應用架構現代化和開發流程敏捷化。靈雀云是CNCF中國區的核心成員，不但率先通過了 "Kubernetes一致性認證計劃"，還通過了CNCF官方頒發的Kubernetes標準化認證，成為CNCF認證Kubernetes 服務提供商（KCSP）。同時，靈雀云還成為國內首批Linux 基金會／CNCF認證培訓服務提供商（Linux Foundation Authorized Training Partners，ATP） ，未來將與CNCF一起，在中國大力推動Kubernetes的普及和行業落地，共同營造全球云原生生態體系。